Shipping policy
Shipping Information
We ship our products worldwide.
All orders are carefully processed and shipped from Germany. Please note that shipping times may vary depending on your location and external factors such as customs clearance or local delivery services.
Processing Time
Orders are usually processed within 1–3 business days after payment has been received.
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Shipping Times
Estimated delivery times are as follows:
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Germany: 5–7 business days
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European Union: 5–10 business days
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International (Worldwide): 7–21 business days
Please note that these are estimated delivery times and may vary.
Shipping Costs
Shipping costs are calculated at checkout and depend on the destination and order size.
Customs, Duties & Taxes
For orders shipped outside the European Union, additional customs fees, import duties, or taxes may apply.
These charges are not included in the product price or shipping costs and are the responsibility of the customer.
Delivery Issues
If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us at info@2fxlens.com so we can assist you as quickly as possible.
We are not responsible for delays caused by customs, natural events, or circumstances beyond our control.